Effective group facilitation is an art, it’s about process—how you do something. The word facilitation comes from the Latin word facilis, which means “the act of making something easier.” If a group is going to get results and achieve success, good facilitation is needed to help the group develop a group identity and group trust. Otis is a gifted facilitator, a process guide, who makes it easier for a group to arrive at its’ own answer, decision or deliverable. For more than a decade, he has been working with groups to increase their synergy and effectiveness by helping them improve how they identify and solve problems, make decisions, handle conflict, and build sustainable agreements. Otis leaves each group empowered with the processes and structure needed to ensure its future success.